Minnesota, USA
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Return Policy

Last Updated: January 1, 2024

Thank you for shopping at Sassera. We strive to provide you with high-quality products and a seamless shopping experience. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns:

You have 14 days from the date of purchase to initiate a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Eligibility:

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

3. Return Process:

To initiate a return, please follow these steps:

  • Contact us at hello@sassera.com to request a return authorization.
  • Once approved, securely package your item(s) and include a copy of the original packing slip or order confirmation.
  • Ship the item(s) to the address provided during the return authorization process.

4. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

5. Exchanges:

If you need to exchange an item for a different size or color, please contact us at hello@sassera.com to check availability and initiate the exchange process.

6. Non-Returnable Items:

Certain items are non-returnable, including:

  • Gift cards
  • Perishable goods
  • Personal care items

7. Shipping Costs:

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at hello@sassera.com with photos of the product and packaging. We will provide instructions on how to proceed with a replacement or refund.

9. Contact Us:

If you have any questions about our return policy, please contact us at hello@sassera.com.

Thank you for shopping at Sassera. We appreciate your business!


              Terms & Conditions

              Sassera supplies products listed on Sassera websites, social media, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Sassera website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...