Thank you for choosing Sassera for your shopping needs. We want to ensure that your experience with us is smooth and enjoyable, including the delivery of your carefully selected items. Please take a moment to review our shipping policy. For complete return policy please use the link below.

1. Processing Time: All orders are processed through Sassera within 1-2 business days after payment confirmation.
Supplier processing times may vary and are listed individual on product pages as needed.
During peak seasons or promotions, processing times may be extended, and we appreciate your patience.

2. Shipping Methods:
We offer several shipping options to cater to your preferences.
Standard Shipping: Estimated delivery within 5-7 business days.
Express Shipping: Expedited delivery within 2-3 business days.

3. Shipping Costs:
Shipping costs are calculated based on the weight of your order and your chosen shipping method.
Free standard shipping is available for orders exceeding a certain amount, as specified during promotions.

You have 14 days from the date of purchase to initiate a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. For complete return policy, please use the link at the bottom of the page.

Eligibility:

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Return Process:

To initiate a return, please follow these steps:

• Contact us at hello@sassera.com to request a return authorization.
• Once approved, securely package your item(s) and include a copy of the original packing slip or order confirmation.
• Ship the item(s) to the address provided during the return authorization process.